Have you ever had a crisis in your career? Maybe we should ask how many have you had today? Let’s face it, a great real estate agent is first and foremost a problem solver, and because of this, a top producer’s desk will often become a crisis management center. This center is where all problems arrive and are expected to be solved within a short period of time.

How can we become better at crisis management? Before we can begin to answer this question, we need to start by admitting that most of us deep down are cowards at heart. Yes, we may come across as confident and strong, but at our core, we fear like every one else. We fear that we may fail, or worse yet, that someone won’t like us. We often don’t face each crisis as quickly or as effectively as we could; and occasionally, we don’t face the crisis at all. Soon it is too late.

By accepting our natural aversion to crisis, we can then begin to unravel the simple techniques all of us can use to be better crisis managers. There is an old saying, “It is not what happens to us that matters, it’s what we do about it.” This is one piece of sage wisdom that definitely applies to crisis management.

Let us leave you with one thought that we have learned over the years, “The hardest escrow to close is the one you get upset over!” To reduce the amount of stress you feel when dealing with any crisis or problem, there is a simple solution: create more escrows. When you have more escrows, you won’t be depending on that one closing to pay your car payment or your mortgage. This knowledge will free you to be more confident and more courageous when dealing with your next crisis.

For additional information and guidance on this topic we have posted an article on our website entitled “Crisis Management 101” for you to review.

Commitment for the Week:

Show us your commitment by commenting with your thoughts, plan and deadline below!

Make A Commitment: I will implement the five simple strategies for every person to deal more effectively with their next crisis.
Deadline: _________

Bob Corcoran