Ways to Turn Clients into Raving Fans
Are you developing the skills necessary to be a successful agent in the next century? Embrace ongoing relationships with your clients. Build your networks and constantly add value.
For additional information and guidance on this topic we have posted an article on our website entitled “Ways to Turn Clients into Raving Fans” for you to review.
Commitment for the Week:
Show us your commitment by commenting with your thoughts, plan and deadline below!
Make A Commitment: I will Create Raving Fans!
Deadline: _________
Bob Corcoran
I will Create an Email Drip Campaign where I send Available Investor type properties by-weekly to my Investor List.
Comment by Sonja V. Dawkins — May 27, 2010 @ 3:22 pm
As a new agent, less than 1 year, I’ve heard over and over the importance of staying in contact with clients but that seems so overwhelming! So I’ve put in place a few systems that will do the very basics for me. I’m using Send Out Cards to send scheduled just saying “Hi” cards and a company that sends out monthly newsletters. I’m also using REALTOR.com for regular email updates on their community. These are all automated and leave me time for the one on one commitment.
Comment by Cheleen Morgan — May 29, 2010 @ 9:32 am
Thank you for your comments! Send out Cards is a great service. Just be sure that you are addig some follow up calls in there as well. Schedule 1 or 2 days per month to do your Past client and Sphere of Influence calls. Use the FORD technique so that you don’t become that bothersome sales person. If you would like a copy of the FORD technique simply e-mail me at Bob@CorcoranCoaching.com and I will be sure that you receive that document. Bob
Comment by Corcoran Consulting & Coaching — June 1, 2010 @ 11:18 am
To me “Turning Clients into Raving Fans” is something that I feel that I do, however, could probably do better. I make a commitment to staying in contact more often with past clients. I am currently working on organizing my client database and adding Categories to assist with mailings, etc. A goal I also have with each client and closing is to be as helpful (to all parties) as I can be - to “put out the fires” rapidly, without hesitation, with no finger pointing, with respect to all and quick responses to all parties of the transaction. This not only makes clients Raving Fans…..it also adds value in the community with other real estate peers, lenders and title companies…..priceless.
Comment by Linda Zuniga — June 2, 2010 @ 8:24 am