A great way to make sure that your customers have an excellent experience working with your team is to develop an attitude within the office of “It is My Pleasure” to serve you. You need to establish a habit whereby everyone says “It is My Pleasure” at every opportunity; this will let your customers know  Continue Reading »

Learn how to keep talks constructive so that everyone in the transaction comes out a winner In the frenzy of a transaction, the line between negotiation and manipulation can sometimes be gray. Negotiation is the ability to bring about compromise between two or more people while manipulation seeks to satisfy only one's own wishes. Real-life  Continue Reading »

While this is a great time to do your business planning for next year, there are some other important ways you can tweak your personal operating system to bring success to you with less effort. Shift some attention from working on the “what” to working on the “whom” you are going to be next year  Continue Reading »

“No pessimist ever discovered the secret of the stars, or sailed to an uncharted land, or opened a new doorway for the human spirit.” – Helen Keller Chances are good that if you're reading this, given the title, you are not feeling positive about today's real estate market. Well, let me relieve some stress. The  Continue Reading »

“No pessimist ever discovered the secret of the stars, or sailed to an uncharted land, or opened a new doorway for the human spirit.” – Helen Keller Chances are good that if you're reading this, given the title, you are not feeling positive about today's real estate market or have other associates that are not  Continue Reading »