“The brain is a wonderful organ; it starts working the moment you get up in the morning and does not stop until you get into the office.”
Robert Frost
The secret to success in real estate - and in life - is much closer than many of us realize: it is right inside our head.
During my years of helping Real Estate Teams thrive, I have found three distinctions that separate the successful from those who constantly yearn. It is based on attitude. And the good news is, by shifting your mindset, you can see dramatic results.
For additional information and guidance on this topic we have posted an article on our website entitled “Change Your Mindset and Thrive in Your Business This Year” for you to review.
Commitment for the Week:
Show us your commitment by commenting with your thoughts, plan and deadline below!
Make A Commitment: I will connect in abundance while having fun!
Deadline: _________
Bob Corcoran
Would you like to create loyal clients? Would you like to get paid for working? Then you must get every buyer that you would like to work with to sign an exclusive agreement! Let’s say you went to the dentist without an appointment. The dentist gave you an exam and did some fillings and then you left without paying. You complete your dental work with another dentist. Do you think that would ever happen in the real world? No Way! Then why would you run your business like that?
By studying scripts and dialogues, and role-playing them daily, you will be confident, professional, and get the majority of buyers that you meet with under contract!
For additional information and guidance on this topic we have posted an article on our website entitled “Overcoming Buyer Agency Objections” for you to review.
Commitment for the Week:
Show us your commitment by commenting with your thoughts, plan and deadline below!
Make A Commitment: I will get buyer agency signed with all of my buyers!
Deadline: _________
Bob Corcoran
The purpose of this exercise is to identify the strategic and non-strategic costs of a company so that the whole organization knows how to save money and help make a profit.
Position With Overall Accountability: CEO or General Manager (whoever has the responsibility for the financial well being of the company)
Reporting Positions: All
Staff Positions: All
Items Needed: All costs within the company
Standards:
1. All Department Heads shall review budget and direct any and all questions to the Chief Executive Officer (CEO) or General Manager (GM).
2. All company employees and salespeople shall adhere to company budget.
3. The CEO reserves the right to alter budgets provided that alterations add to the profitability of the company.
For additional information and guidance on this topic we have posted an article on our website entitled “Budget Outline Strategic vs. Non-Strategic Costs” for you to review.
Commitment for the Week:
Show us your commitment by commenting with your thoughts, plan and deadline below!
Make A Commitment: I will review my Budget vs. my Actual income and expenses on a monthly basis.
Deadline: _________
Bob Corcoran
Have you ever had a crisis in your career? Maybe we should ask how many have you had today? Let’s face it, a great Client Care Coordinator is first and foremost a problem solver, and because of this, the front desk will often become a crisis management center. This center is where all problems arrive and are expected to be solved within a short period of time.
How can we become better at crisis management? Before we can begin to answer this question, we need to start by admitting that most of us deep down are cowards at heart. Yes, we may come across as confident and strong, but at our core, we fear like every one else. We fear that we may fail, or worse yet, that someone won’t like us. We often don’t face each crisis as quickly or as effectively as we could; and occasionally, we don’t face the crisis at all. Soon it is too late.
By accepting our natural aversion to crisis, we can then begin to unravel the simple techniques all of us can use to be better crisis managers. There is an old saying, “It is not what happens to us that matters, it’s what we do about it.” This is one piece of sage wisdom that definitely applies to crisis management.
For additional information and guidance on this topic we have posted an article on our website entitled “Crisis Management 101” for you to review.
Commitment for the Week:
Show us your commitment by commenting with your thoughts, plan and deadline below!
Make A Commitment: I will implement the five simple strategies for every person to deal more effectively with their next crisis.
Deadline: _________
Bob Corcoran
Have you ever had a crisis in your career? Maybe we should ask how many have you had today? Let’s face it, a great real estate agent is first and foremost a problem solver, and because of this, a top producer’s desk will often become a crisis management center. This center is where all problems arrive and are expected to be solved within a short period of time.
How can we become better at crisis management? Before we can begin to answer this question, we need to start by admitting that most of us deep down are cowards at heart. Yes, we may come across as confident and strong, but at our core, we fear like every one else. We fear that we may fail, or worse yet, that someone won’t like us. We often don’t face each crisis as quickly or as effectively as we could; and occasionally, we don’t face the crisis at all. Soon it is too late.
By accepting our natural aversion to crisis, we can then begin to unravel the simple techniques all of us can use to be better crisis managers. There is an old saying, “It is not what happens to us that matters, it’s what we do about it.” This is one piece of sage wisdom that definitely applies to crisis management.
Let us leave you with one thought that we have learned over the years, “The hardest escrow to close is the one you get upset over!” To reduce the amount of stress you feel when dealing with any crisis or problem, there is a simple solution: create more escrows. When you have more escrows, you won’t be depending on that one closing to pay your car payment or your mortgage. This knowledge will free you to be more confident and more courageous when dealing with your next crisis.
For additional information and guidance on this topic we have posted an article on our website entitled “Crisis Management 101” for you to review.
Commitment for the Week:
Show us your commitment by commenting with your thoughts, plan and deadline below!
Make A Commitment: I will implement the five simple strategies for every person to deal more effectively with their next crisis.
Deadline: _________
Bob Corcoran
“No pessimist ever discovered the secret of the stars, or sailed to an uncharted land, or opened a new doorway for the human spirit.” -
Helen Keller
Chances are good that if you’re reading this, given the title, you are not feeling positive about today’s real estate market. Well, let me relieve some stress. The market has been abnormally strong over the last four years, so the market is not a down market, it’s a traditional market. Anyone who’s been in real estate more than four years knows this. The market is doing what it does naturally; it’s adjusting itself.
Stop fretting about the market. If you are not as busy as you want to be, then go over to the phone and start making calls. Before you pick up that receiver, here are five things to do:
I’ll leave you with this thought - we are all given the same opportunities in this life, and what you do with them is entirely up to you. Ponder for a moment what you will do.
For additional information and guidance on this topic we have posted an article on our website entitled “Keeping Positive in a Slowing Market ” for you to review.
Commitment for the Week:
Show us your commitment by commenting with your thoughts, plan and deadline below!
Make A Commitment: I will stay positive and choose to be happy!
Deadline: _________
Bob Corcoran
“It is not necessary to change. Survival is not mandatory.”
W. Edwards Deming
You should be used to it by now - the buyer’s market has settled into its big, cushy, leather, easy chair and is resting comfortably. It is like the guest who just won’t leave, so you have to learn to live with him for a while longer. One of the best ways to do this is to sharpen your negotiation skills.
During the last five years of the hot seller’s market, negotiation skills weren’t quite as important as they are now. All you had to do was put the house on the market with a reasonable price and let the bidding begin.
Now things have changed. Today, we’re seeing a more traditional market where buyers have their share of homes to choose from. So the negotiation game among sellers and buyers (and their respective agents) has reached a new level of importance.
For additional information and guidance on this topic we have posted an article on our website entitled “Negotiation Tips For a Buyer’s Market” for you to review.
Commitment for the Week:
Show us your commitment by commenting with your thoughts, plan and deadline below!
Make A Commitment: I will work on my negotiation skills and focus on solutions!
Deadline: _________
Bob Corcoran
A great way to make sure that your customers have an excellent experience working with your team is to develop an attitude within the office of “It is My Pleasure” to serve you. You need to establish a habit whereby everyone says “It is My Pleasure” at every opportunity; this will let your customers know that servicing their needs is of the utmost importance to you.
The “My Pleasure” attitude starts with the 1st impression. Most of the time the Client Care Coordinator is the 1st one who greets the clients. The only item needed to accomplish the goal of having an attitude of “It is My Pleasure” is a great attitude!
For additional information and guidance on this topic we have posted an article on our website entitled “Developing an “It’s My Pleasure Attitude”” for you to review.
Commitment for the Week:
Show us your commitment by commenting with your thoughts, plan and deadline below!
Make A Commitment: I will have a “My Pleasure” attitude!
Deadline: _________
Bob Corcoran
Learn how to keep talks constructive so that everyone in the transaction comes out a winner
In the frenzy of a transaction, the line between negotiation and manipulation can sometimes be gray. Negotiation is the ability to bring about compromise between two or more people while manipulation seeks to satisfy only one’s own wishes.
Real-life examples of manipulation include encouraging a seller to accept an offer exactly as written without negotiating a better deal for your client; advising your client to accept an offer before presenting other offers later the same day; or withholding your comparative market analysis to help get a lower list price.
The negotiation process during a real estate transaction should never involve any form of manipulation. Unfortunately, sometimes we can venture off into this area without realizing it. To avoid this trap, keep these tips in mind as you work to negotiate the best deal for your clients.
For additional information and guidance on this topic we have posted an article on our website entitled “Do You Negotiate or Manipulate?” for you to review.
Commitment for the Week:
Show us your commitment by commenting with your thoughts, plan and deadline below!
Make A Commitment: I will review how I give and receive feedback.
Deadline: _________
Bob Corcoran
While this is a great time to do your business planning for next year, there are some other important ways you can tweak your personal operating system to bring success to you with less effort. Shift some attention from working on the “what” to working on the “whom” you are going to be next year and you will tap into a natural flow of attracting what you want!
For additional information and guidance on this topic we have posted an article on our website entitled “10 Tips to Create Your Best Year Ever” for you to review.
Commitment for the Week:
Show us your commitment by commenting with your thoughts, plan and deadline below!
Make A Commitment: I will plan my work and work my plan!
Deadline: _________
Bob Corcoran
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